Phone and Internet Discounts for Eligible Low-Income Households
Lifeline Program
Pinpoint Fiber supports the federal Lifeline program for qualifying low-income customers. Eligible households may receive a Lifeline discount on their qualifying phone or internet service.
Eligible households participate in at least one of the following programs or have a child/dependent who participates in one of these programs:
- Supplemental Nutrition Assistance Program (SNAP), formerly known as Food Stamps
- Medicaid
- Supplemental Security Income (SSI)
- Federal Public Housing Assistance (FPHA)
- Veterans Pension and Survivors Benefit
- Tribal Programs (and live on federally-recognized Tribal lands)
Additional eligibility criteria may apply to residents of federally recognized tribal lands. Income-based eligibility is determined by the total household income at or below 135% of the Federal Poverty Guidelines.
Lifeline offers federal “recurring monthly” credits, totaling $5.25 for voice services or $9.25 for internet broadband services, for each customer eligible for Lifeline assistance.* An additional credit of $3.50 may be available to qualifying phone customers through our state’s Lifeline program, Nebraska Telephone Assistance Program (NTAP).
- The credit amount will not exceed the total Subscriber Line Charge and Residential Local Exchange rate.
For more information about Lifeline or to apply, call Pinpoint Fiber at 1-800-793-2788, or visit: lifelinesupport.org.
To learn about the Nebraska Telephone Assistance Program, call Pinpoint Fiber at 1-800-793-2788 or visit: https://psc.nebraska.gov/telecommunications/nebraska-telephone-assistance-programlifeline
*Credit amount subject to change. Additional charges apply for all toll calls in each plan.